Emergency Ceph Support

Please fill out this form with your cluster issues, and we’ll respond as quickly as possible. Our typical response time for emergencies is under 2 hours during European business hours.

Secure Information Handling

All information shared with Sepia Labs is protected under strict confidentiality measures.

Contact Information

Name *

Email *

Phone Number *

Company *

Cluster Information

Cluster Size (# of OSDs)

Ceph Version

Primary Use Case *

Issue Details

Urgency Level *

Issue Symptoms *

Ceph Report Output

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Recommended: Output of 'ceph report' command

Confidentiality Agreement

By submitting this form, you acknowledge and agree to our data handling practices:

All information will be treated as strictly confidential
Data will be stored securely in compliance with GDPR
Information will be used solely for resolving your issue
Technical data can be deleted upon request after resolution

I agree to the confidentiality terms

After submission, you will receive an encrypted confirmation email with your case number.